Call Us: (585) 802-0743
Resident Address?
Resident Full Name?
Phone Number with area code?
Email? (required)
Please use the following areas below to tell us where in your apartment or common area service is needed. Include special locking instructions, pet information or other items you want our service team to know before addressing your request.
Location of Repair?
Description of Repair?
What days of week or weekend along with time range will someone be home to let repair person into apartment?
Do we have permission to enter your apartment for service needs if required? Type either: "YES, you have permission to enter." OR "NO, you do not have permission to enter."
Upload picture(s) of area to be repaired. If an appliance take pictures of brand and model to send as a picture.
You may attach up to 20MB jpg, doc, xls, pdf or zip file. Text or Email photos to us if any issues sending via this form. [New iPhones may use HEIC format which is NOT accepted]
How do you make iPhone send JPG instead of HEIC? Steps to take are below. 1. Go to Settings on your iPhone. 2. Tap Camera. You will be shown some options like Formats, Grid, Preserve Settings, and Camera Mode. 3. Tap Formats, and change the format from High Efficiency to Most Compatible. 4. Now all your photos will be automatically saved as JPG instead of HEIC.